Inactive Account

To protect the security and privacy of all users, QWeather will reduce the storage time of users’ personal information as much as possible. When users no longer use QWeather’s services, we still have corresponding security mechanisms to prevent user information from being leaked.

Therefore, when a user does not use QWeather products for 12 months, we mark the user’s account as an Inactive Account and all inactive accounts will be deleted from the QWeather Developers Service.

What is Inactive

Inactive means that in a 12 months period the user has not:

  • logged into the Console
  • used any of the QWeather develop services.

What happens when your account is Inactive

When a user meets the above inactivity conditions, the account will be marked as Inactive Account and an email notification will be sent. You can cancel the “Inactive Account” status at any time by logging in to the console, otherwise after 30 days of being marked as a “Inactive Account”, we will close developer services and delete the account.

User may re-register for QWeather Developer Services, but any content that was previously deleted will not be recovered.

Exception

A user’s account will not be considered Inactive if it meets one or more of the following conditions, even if the account has not been used within 12 months:

  • Account balance > 0
  • Account that have signed a long-term agreement and are within the agreement period
  • Overdue bills
  • Account is suspended